Privacy Policy

Who we are

Latch Vector is a small backend engineering team based in Skopje, North Macedonia. For anything on this page you can reach us at [email protected]. For privacy questions specifically, use the same address with “Privacy” in the subject and it will reach the right person.

What we collect, and when

We only collect what you choose to send us. There is no advertising or behavioural tracking on this site.

• Contact form (homepage): your name, email address, and the message you write. This is sent to us so we can reply.
• Contact form (services page): your name, work email, optional company, area of interest, and your message. This form opens your own email app to send the message to us.
• Demo booking: when you book a call, your name, email, chosen time, timezone, and any notes are collected by our scheduling provider (Cal.com) and shared with us to hold the meeting.
• Theme preference: your light/dark choice is stored locally in your browser (localStorage) and is never sent to us.
• Server logs: like any website, our host records standard technical data such as IP address and browser type for security and reliability. We do not use this to identify you.

Why we hold it, and our legal basis

We use the information solely to respond to your enquiry, schedule and hold a call, and follow up on a possible engagement. Under the GDPR this rests on your consent when you submit a form, and on our legitimate interest in answering people who reach out to a business. We do not sell your data or use it for automated decision-making.

Who helps us process it

We keep the list of third parties short and name them plainly. Some are based outside your country, including the United States; where that is the case we rely on their standard contractual safeguards for international transfers.

• EmailJS — delivers the homepage contact form to our inbox.
• Cal.com — runs the demo scheduling and booking calendar.
• jsDelivr (CDN) — serves a script used by the homepage contact form; loading it exposes your IP address to the CDN, as with any external asset.
• Our email and hosting providers — store the message you send and serve this website.

Each provider only receives what it needs to perform its task, and none of them are permitted to use your data for their own purposes.

How long we keep it

We keep your message and contact details only as long as needed to handle your enquiry and any relationship that follows, then delete them. If a conversation goes nowhere, we remove it during routine cleanups. You can ask us to delete your data sooner at any time.

Your rights

You can ask us to:

• tell you what data of yours we hold, and give you a copy;
• correct anything inaccurate;
• delete it (“right to be forgotten”);
• restrict or object to how we use it;
• withdraw a consent you gave earlier.

Email [email protected] and we will act on it, at no cost, within a reasonable time. If you believe we have mishandled your data, you also have the right to complain to your local data protection authority.

Security

This site is served over HTTPS, and the systems that receive your message are access-controlled. No transmission over the internet is ever perfectly secure, but we treat what you send us with the same care we build into our clients’ systems.

Changes to this policy

If we change how we handle data — a new provider, a new form — we update this page and the date at the top. For anything significant, the change speaks for itself here rather than in an email nobody reads.